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TERMS, CONDITIONS,
& IMPORTANT INFORMATION


Cancellations

  • SHG Advantage programme: Cancellation policy will be 24 hours prior to 2pm day of arrival. 

Discounts & Inclusions

  • *15% Discount will be available for all stays up until 31 December 2020, from 1 January 2021 discount will revert to 10% off.
  • SHG Advantage discounts are based on the Best Flexible rate and Bed & Breakfast rate. Discounts do not apply to any other promotional rates, packages or negotiated rates. 
  • SHG Advantage rates do not apply for groups or conferences. This business is looked at separately. Please get in touch with your account manager for more information.

Membership criteria

  • Eligible for New Zealand and Australian based businesses only (including sole operators).
  • Bookings must be made direct via our website, with Scenic Hotel Group Central Reservations team, or direct with the hotel.
  • Scenic Hotel Group reserves the right to remove companies from the programme at their discretion.
  • Companies that will stay more than 50 nights per year across our hotel group are encouraged to contact our National Sales Team to discuss negotiated rate plan options.
  • Existing corporate customers with negotiated rates are ineligible for the programme but are encouraged to talk to their Scenic Hotel Group account manager.

Exclusions

  • Scenic Matavai Resort Niue and Te Waonui Forest Retreat are excluded from programme.
  • Rates are non-commissionable and not available through Travel Agent or Travel Management Company.
  • Black-out dates may apply

Scenic Hotel Group reserves the right to amend the Terms and Conditions at any time.

View Scenic Hotel Group's full terms and conditions
 
 
 

Our Collection

Need help with reservations?

Enquiries 0800 NZ OWNED (69 69 63)

International +64 3 357 1919

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