To gain a Qualmark accreditation hotels are assessed and inspected on a regular basis in a range of criteria relating to cleanliness, safety, security and comfort plus the range of facilities and services they provide. As a result of the assessment process they are awarded a star rating ranging from one star ‘acceptable’ through to the five star ‘exceptional’ rating.
Our properties tend to fall into the three, four and four and a half star Qualmark categories while our boutique Te Waonui Forest Retreat in Franz Josef falls into the five star category.
Respecting our environment
New Zealand is a country renowned world-wide for its stunning scenery and pristine environment. It is something of which we are very proud and keen to protect.
As part of this we are continually introducing enhanced environmentally responsible practices into all our properties with respect to water conservation, energy efficiency, waste management, conservation and social responsibility.
You will also start to notice Enviro logos alongside our Qualmark ratings which are an official recognition of what we are doing as a responsible tourism operator.