Guest Compendium for Scenic Hotel Marlborough

Welcome to the Scenic Hotel Marlborough located in Blenheim, New Zealand’s sunniest town and the heart of the Marlborough wine-growing region. As part of the largest New Zealand owned and operated hotel chain, we take great pride in providing our guests with excellent service mixed with warm Kiwi hospitality. Thank you for choosing to stay with us, we hope to see you again soon.

 

Carmel Horsley General Manager
Scenic Hotel Marlborough

Desk Workstation-Small
All areas within our hotel have free WiFi internet access.

Internet Access

How to Connect to our WiFi

1. Connect to: Scenic Public Wireless

2. Enter the code: kiwi

If you need any further assistance please contact reception.

WiFi Terms and Conditions:

WiFi operates on a fair use policy. We reserve the right to slow the user down if use is excessive or impacting on other guests. Only applicable when using own device — smartphone, tablets, laptops, etc.

Useful Contact Information

Emergency Numbers

In case of emergency, contact reception for immediate assistance.

The New Zealand emergency number is 111.

From your room, dial ‘1’ followed by 111 to ensure you have an outside line.

Police (non-urgent)
+64 3 578 5279
From your in-room phone dial ‘1’, 578 5279

St John Ambulance
0800 426 285
From your in-room phone dial ‘1’ 0800 426 285

Wairau Hospital
+64 3 520 9999
From your in-room phone dial ‘1’ 520 9999

National Poison Centre
0800 764 766
From your in-room phone dial ‘1’, 0800 764 766 (Free call)

For urgent medical attention, please contact reception by dialing ‘0’ from your room.

 

Hotel Details

A: 65 Alfred St, Blenheim 7201

P: +64 3 520 6187

E: marlborough@scenichotels.co.nz

@: ScenicHotelMarlborough

Telephone

Reception: Dial ‘0’

Housekeeping: Dial ‘0’

Outside line: Dial ‘1’

Room to room: Dial ‘8’ followed by the room number

Yellow – Find a NZ phone number: Dial ‘1’, 018

 

Telephone Charges

All local calls from your room are charged at local rates plus hotel connection charges. The only numbers that are free to call begin with 0800, 0508, 083210, 0125, 0124 and 083033.

All international phone calls will be charged at international rates plus a hotel connection fee.

Please check with reception before proceeding if you are unsure.

General Hotel Information

Air Conditioning

It is recommended that the machine is set to “Auto”. In this mode there is a maximum temperature (24°C) and a minimum temperature (18°C) and the air conditioner will keep the room between these temperatures.

During cooler months, please be aware that upon starting up, the machine must come up to temperature before generating warm air; this could take up to 5 minutes.

Baggage Storage

Guests are welcome to leave baggage at reception prior to check-in or while you wait for transfers after check-out. Please discuss your requirements with our friendly reception staff.

Check-out

Check-out time is 10.00am. Should you wish to keep your room after this time please contact reception for availability. Late check-out may incur an additional charge.

Child Accessories

High chairs and portable cots are available for guest use. Please contact reception to discuss your requirements.

Dry Cleaning

Same day service available on weekdays. Items sent after 8.30am will be returned the following day. Not available on public holidays. Please deliver to reception before 8.30am.

Electricity

Electrical plug adaptors are available for loan from reception. A refundable deposit of $25.00 is required, added to your room account, or by cash payment. The adaptor must be returned to reception on check-out to receive the refund.

Electricity is supplied at 240V AC, 50Hz.

Environmental

Scenic Hotel Group is committed to being a leader in responsible and sustainable tourism. With the conscious cooperation of our guests, staff, business partners, and the wider community, we believe we can achieve a cleaner, greener New Zealand for future generations.

EV Charges

Universarl type 2 Pay as you go EV chargers are available in our car park. You will need to provide your own charging cable to use this charger. For more information on how this charger works click here.

Housekeeping

Our housekeeping department is more than happy to provide you with additional supplies to make your stay comfortable. Non-slip bath mats are available on request, please contact reception for assistance.

Laundry

There is a guest laundry situated on the top floor of the hotel. Machines are coin operated, please contact reception for costs. Reception can also provide you with change.

Lost and Found

Please contact reception for assistance. Found items are stored by the hotel for three months. After this time goods are donated to local community groups.

Parking

Guests staying with us are welcome to park their cars at the rear of the hotel. Overflow parking is available at the Nativity Church across the road from reception: please put a hotel business card from reception on  your dash board.

Payment Options

Scenic Hotel Marlborough accepts all major credit cards or cash payment in NZ$. All room charges must be cleared on check-out.

All accounts settled by credit card will incur a 1.5% credit card surcharge.

Pets

Scenic Hotel Marlborough has two pet friendly rooms available for booking by prior arrangement. Pets are not permitted in other guest rooms except for registered Guide Dogs.

Post Office

Letters to be mailed may be left at reception. A courier service is available Monday – Friday.

Reception

Our friendly, helpful staff wish to make your stay as comfortable and memorable as possible. A luggage porter, transport arrangements, and suggestions for sightseeing and activities are just the beginning of the  services we can provide. Please dial ‘0’ for reception with any questions or to discuss your requirements.

Restaurant & Bar

Savvy Restaurant is located off the main hotel lobby and offers a full a la carte menu, including children’s menu.

Breakfast is available in the Savvy Restaurant & Bar Monday to Friday: 6:30am – 9:30am and Saturday 7:00am – 10:00am

Dinner is available in the Savvy Restaurant & Bar daily 5:30pm – 9:00pm

Savvy Bar is located in the main hotel lobby offering a full range of wines, beers, spirits, soft drinks and bar snacks. Bar snacks are available between 4:00pm – 9:00pm

View Menus

Room Service

All menu items are available via room service at service times. Selections from the 24-hour room service menu can be made at any time. Please place your order by dialling ‘0’. Please note a $5 room service fee applies.

Safe Deposit Facilities

For your convenience, in-room safes are provided in all hotel rooms. We recommend using this to store cash and valuables during your stay with us. Safe deposit facilities are also available at reception. There is no charge for this service.

Spa Pool and Sauna

Spa Pool and Sauna Available from 7am – 10:30pm daily. There are no charges to use the spa pool and sauna, but bookings are required and you have private use for one hour. The sauna takes 40 minutes to heat up and the reception team can turn this on in advance with prior notice. Please contact reception to book. Pool towels and showering facilities are available in the spa and sauna complex.

Swimming Pool

Open daily (October – April) 7.00am – 10:30pm. The swimming pool is solar heated and pool towels are available at the pool.

Wake-up calls

Please contact reception to book your wake-up call.