One of the oldest cities in New Zealand, Dunedin has a rich and colourful history. As part of the largest New Zealand owned and operated hotel chain, we take great pride in providing our guests with excellent service mixed with warm Kiwi hospitality. Thank you for choosing to stay with us, we hope to see you again soon.
Richard De Graaf General Manager
Scenic Hotel Southern Cross
1. Connect to: Scenic Public Wireless
2. Enter the code: kiwi
If you need any further assistance please contact reception.
WiFi operates on a fair use policy. We reserve the right to slow the user down if use is excessive or impacting on other guests. Only applicable when using own device — smartphone, tablets, laptops, etc.
The New Zealand emergency number is 111.
From your room, dial ‘1’ followed by 111 to ensure you have an outside line.
In case of emergency, contact reception for immediate assistance.
Police (non-urgent)
+64 3 471 4800
From your in-room phone dial ‘1’, 471 4800
St John Ambulance
0800 426 285
From your in-room phone dial ‘1’ 0800 426 285
Doctor (24 hours)
Dial ‘0’, reception will make all necessary arrangements and advise the best action
National Poison Centre
0800 764 766
From your in-room phone dial ‘1’, 0800 764 766 (Free call)
For urgent medical attention, please contact reception by dialling ‘0’ from your room.
A: 118 High Street, Dunedin 9016
E: southerncross@scenichotels.co.nz
@: ScenicHotelSouthernCross
Reception: Dial ‘0’
Housekeeping: Dial ‘0’
Outside line: Dial ‘1’
Room to room: Dial ‘8’, followed by the room number
Telecom operator: Dial ‘1’, 018
Telecom international: Dial ‘1’, 0172
Directory service: Dial ‘1’, 018
All calls from your room are charged at local or international rates plus hotel connection charges. The only numbers that are free to call begin with 0800, 0508, 083210, 0125, 0124 and 083033.
Please check with reception before proceeding if you are unsure.
Guests are welcome to leave baggage at reception prior to check-in or while you wait for transfers after check-out. Please discuss your requirements with our friendly reception staff.
Check-out time is 10.00am. Should you wish to keep your room after this time please contact reception for availability. Late check-out may incur an additional charge.
A daily dry cleaning service is available daily except for Saturdays, Sundays and public holidays. Bags can be found in every room’s desk drawer. Please complete the details and deliver to reception before 8.30am or call reception for collection from your room. Items sent after 8.30am will be returned the following day. Same day service available weekdays.
Electrical plug adaptors are available for loan from reception. A refundable deposit of $25.00 is required, added to your room account, or by cash payment. The adaptor must be returned to reception on check-out to receive the refund.
Electricity is supplied at 240V AC, 50Hz.
Scenic Hotel Group is committed to being a leader in responsible and sustainable tourism.
With the conscious cooperation of our guests, staff, business partners, and the wider community, we believe we can achieve a cleaner, greener New Zealand for future generations.
Available for guest use on the 7th Floor of the Exchange Wing. Open daily from 6.30am – 10.30pm
Our housekeeping department is more than happy to provide you with additional supplies to make your stay comfortable. Please contact reception for assistance.
Guest laundry facilities are available on the 2nd and 5th floors of the Main Wing. Washing and drying are $5 each. Organic laundry powder is complimentary.
Please contact reception for assistance. Found items are stored by the hotel for three months. After this time goods are donated to local community groups.
A complimentary copy of the Otago Daily Times can be delivered to your room upon request Monday – Saturday. Please advise reception before 10.00pm if you would like one.
There is a daily charge for car parking. Please leave your car’s registration number at reception. For further information please contact reception.
Scenic Hotel Southern Cross accepts all major credit cards or cash payment in NZ$. All room charges must be cleared on check-out.
All accounts settled by credit card will incur a 1.5% credit card surcharge.
Pets are not permitted in the hotel, guest rooms, car park or left in cars overnight. Exceptions are made for registered Guide Dogs.
Our friendly, helpful staff wish to make your stay as comfortable and memorable as possible. A luggage porter, transport arrangements, and suggestions for sightseeing and activities are just the beginning of the services we can provide. Please dial ‘0’ for reception with any questions or to discuss your requirements.
The Carlton Restaurant
Open for breakfast. Full cooked breakfast buffet and à la carte options available.
Monday – Friday 6:30am – 9:30am
Saturday – Sunday 7:00am – 10:00am
Boldini Cafe & Wine Bar
Casual dining offering excellent coffee and café style dining for breakfast and lunch.
Monday – Friday 7:00am – 2:00pm
Saturday – Sunday 8:00am – 12:00pm
Ports O’Call Bar
Extensive wine list, local beers, and bar snacks available.
Monday to Sunday 5:00pm – late.
Ports O’Call Bar & Grill
Open for dinner
Our team of chefs are inspired by and dedicated to using locally grown and prepared products to ensure we bring the very best from the garden, farm, and food suppliers to the table.
Dinner is available Monday to Sunday 6:00pm – 10.00pm
Dial “0” to reserve a table
Please refer to the room service section of the food and beverage menu in your room.
Breakfast is available from 6:30am – 10:00am
Breakfast may be ordered for your room by completing the breakfast room service menu and hanging it outside your door by 9:00pm the night prior, or you may hand it to a reception staff member before 10:00pm, the night prior.
Our dinner menu is available from 6:00pm – 10:00pm
A light snack menu is available 24 hours
A $5 room service delivery surcharge applies
For your convenience, in-room safes are provided in all hotel rooms. We recommend using this to store cash and valuables during your stay with us. There is no charge for this service.
Please contact reception to book your wake-up call.
