Welcome to the Scenic Hotel Bay of Islands in the stunning far north of New Zealand. As part of the largest New Zealand owned and operated hotel chain, we take great pride in providing our guests with excellent service mixed with warm Kiwi hospitality. Thank you for choosing to stay with us, we hope to see you again soon.
Debbie Patten General Manager
Scenic Hotel Bay of Islands
1. Connect to: Scenic Public Wireless
2. Enter the code: kiwi
If you need any further assistance please contact reception.
WiFi operates on a fair use policy. We reserve the right to slow the user down if use is excessive or impacting on other guests. Only applicable when using own device — smartphone, tablets, laptops, etc.
In case of emergency, contact reception for immediate assistance.
The New Zealand emergency number is 111.
From your room, dial ‘1’ followed by 111 to ensure you have an outside line.
Police (non-urgent)
+64 9 402 7130
From your in-room phone dial ‘1’, 402 7130
St John Ambulance
0800 426 285
From your in-room phone dial ‘1’ 0800 426 285
Bayview Medical Centre
+64 9 402 7132
From your in-room phone dial ‘1’ 402 7132
National Poison Centre
0800 764 766
From your in-room phone dial ‘1’, 0800 764 766 (Free call)
For urgent medical attention, please contact reception by dialling ‘0’ from your room.
A: 58 Seaview Rd, Paihia 0200
E: bayofislands@scenichotels.co.nz
@: ScenicHotelBayofIslands
Reception: Dial ‘0’
Housekeeping: Dial ‘0’
Outside line: Dial ‘1’
Room to room: Dial ‘2’ followed by the room number
Directory service: Dial ‘1’, 018
All calls from your room are charged at local or international rates plus hotel connection charges. The only numbers that are free to call begin with 0800, 0508, 083210, 0125, 0124 and 083033.
Please check with reception before proceeding if you are unsure.
Guests are welcome to leave baggage at reception prior to check-in or while you wait for transfers after check-out. Please discuss your requirements with our friendly reception staff.
Check-out time is 10.00am. Should you wish to keep your room after this time please contact reception for availability. Late check-out may incur an additional charge.
High chairs and portable cots are available for guest use. Please contact reception to discuss your requirements.
We are a dog friendly hotel. Please contact the hotel direct before a reservation is made to ensure a suitable room can be allocated. Conditions apply. Exceptions are made for registered Guide Dogs.
Electrical plug adaptors are available for loan from reception. A refundable deposit of $25.00 is required, added to your room account, or by cash payment. The adaptor must be returned to reception on check-out to receive the refund.
Electricity is supplied at 240V AC, 50Hz.
Scenic Hotel Group is committed to being a leader in responsible and sustainable tourism.
With the conscious cooperation of our guests, staff, business partners, and the wider community, we believe we can achieve a cleaner, greener New Zealand for future generations.
Our housekeeping department is more than happy to provide you with additional supplies to make your stay comfortable. Please contact reception for assistance.
There are two guest laundries situated opposite rooms 902 and 110. These are coin operated using 2 x $2 coins per wash or dry cycle. Washing machines automatically disperse washing liquid during the washing cycle. Complimentary organic washing liquid is available from reception.
Please contact reception for assistance. Found items are stored by the hotel for three months. After this time goods are donated to local community groups.
Scenic Hotel Bay of Islands has plenty of onsite parking for guests. A Tesla charger is available free of charge for guest use, and a $15 charge for non-guest use.
Scenic Hotel Bay of Islands accepts all major credit cards or cash payment in NZ$. All room charges must be cleared on check-out.
All accounts settled by credit card will incur a 1.5% credit card surcharge.
Postage stamps for mail items within New Zealand or overseas can be purchased from reception. You are welcome to leave your letters at reception and they will go out with our daily mail. A courier service is available Monday – Friday.
Reception is open between 6.30am and 10:30pm daily. A staff member is available via phone 24 hours a day 09 402 7826.
Our friendly, helpful staff wish to make your stay as comfortable and memorable as possible. A luggage porter, transport arrangements, and suggestions for sightseeing and activities are just the beginning of the services we can provide. Please dial ‘0’ for reception with any questions or to discuss your requirements.
The Nikau Restaurant & Bar offers casual dining in a relaxed atmosphere and the bar — complete with large screen TV — is an ideal place to catch up with friends to unwind before and after dinner.
Nikau Restaurant is open for a la carte breakfast from 6:30am – 9:30am weekdays and 6:30am to 10:00am on weekends.
Bar and tapas dining from 5:00pm – 8:00pm.
You can contact the restaurant by calling ‘2739’ from your room.
The Bar is open from 5:00pm, however our staff are available for service outside these hours. You can call the bar on ‘2740’from your room. Happy hour is from 5:30pm – 6:30pm.
Please dial ‘0’ for room service. Refer to the food and beverage menu in your room or call our friendly staff for details. A $6 room service delivery surcharge applies.
Breakfast and dinner is available during service hours and a light snack menu is available from 4:00pm – 10:00pm daily.
Breakfast may be ordered for your room by dialling ‘0’ for room service and ordering from the breakfast menu found in your room.
For your convenience, in-room safes are provided in all hotel rooms. We recommend using this to store cash and valuables during your stay with us. Safe deposit facilities are also available at reception. There is no charge for this service.
An outdoor swimming pool is available for guest use. The pool is open from 7am – 9pm daily. All children under the age of 12 years must be accompanied by an adult.
Your in-room television has a great variety of channels for your viewing pleasure. Please turn on the set for options or contact reception if you need any assistance.
Please contact reception to book your wake-up call.
