Air Conditioning
If your room has an air-conditioning unit please ensure your unit is off if you are leaving the room for a long period of time. For the units to operate at their best, all windows and doors must be closed. For rooms that do not have air conditioning, please contact reception if you require a fan.
Babysitter
Please contact reception in advance should you wish to arrange a babysitter.
Baggage Storage
Guests are welcome to leave baggage at reception prior to check-in or while you wait for transfers after check-out. Please discuss your requirements with our friendly reception staff.
Business Services
Business services are available through reception at a nominal charge. Print/ scan/copy services are available.
Check-out
Please ensure you have checked out of your room and delivered your key to reception by 10am. Failure to return your keys will result in a charge of $25 per key.
Dry Cleaning
A dry cleaning service is available Monday – Friday (except on public holidays). Please deliver to reception before 9am or call reception for collection from your room. A same day service is available on weekdays, and Friday evening for Saturday morning service. Items sent after 9am will be returned the following day. Charges apply.
Electricity
Electrical plug adaptors are available for loan from reception. A refundable deposit of $25.00 is required, added to your room account, or by cash payment. The adaptor must be returned to reception on check- out to receive the refund.
Electricity is supplied at 240V AC, 50Hz.
Environmental
Scenic Hotel Group is committed to being a leader in responsible and sustainable tourism.
With the conscious cooperation of our guests, staff, business partners, and the wider community, we believe we can achieve a cleaner, greener New Zealand for future generations.
Housekeeping
Rooms are serviced between 10am – 3pm daily, based on our Housekeeping for the Planet policy. Please be aware that our team is not permitted to move any personal items or electrical devices, therefore the level of servicing completed in your room may be limited by accessibility to beds or furniture. Our housekeeping department is more than happy to provide you with additional supplies to make your stay comfortable. Please contact reception for assistance.
Laundry
A washing machine and dryer are available in the guest laundry located at the back of the motel units (see reception for directions). This facility is open until 8pm daily. Washing and drying is $3.00 per load, laundry powder $2.00 (dispenser in laundry). Please note you will require a $1 and $2 coin for each load. We are unable to give cash out, but happy to exchange notes for coins. Each load takes approximately 30 minutes (dryer may take longer depending on load size). An iron and ironing board are provided in our guest laundry.