Need help with reservations?
P. 0800 69 69 63
or +64 3 357 1919

Members Save with Heartland Hotel Queenstown

Unlock Your Discount

Take advantage of exclusive member rates and you can unlock exclusive savings of 10% on the best flexible room rate when you stay at Heartland Hotel Queenstown – no payment required upfront, cancel up to 24 hours prior to arrival without penalties.

Save up to 19% if you choose to pay for your stay upfront on our Advance Purchase rate. Advance Purchase rates are non-refundable and non-transferable.

Simply enter your ideal dates in the Check Availability box above and unlock direct offers for your exclusive member rates. It’s that easy.

Black Friday Small Image
Sale ends Midnight Monday 2nd December

Black Friday Sale

Don’t miss this incredible once a year sale! Rooms available from $129 per night at 12 fantastic locations. Plus, add on breakfast for only $20 per person*.

Sale ends Midnight Monday 2nd December 2024. Use the promo code BLACKFRIDAY.

*Room limits and black out dates apply, participating hotels only

Find out more

Heartland Hotel Queenstown has a distinctive design close to all the action in the bustling resort town. Even with the amazing views of the mountains and Lake Wakatipu you can still feel cosy and tucked away in these A-Line style chalets in the hills.

General Hotel Terms & Conditions

All bookings must be made with a valid Credit Card (Visa, Mastercard and American Express accepted).

Discount applies to our standard daily rate plans unless otherwise stated. Packaged or Promotional rate plans may not receive further discounts for signing up.

Best Flexible and Bed and Breakfast Rate Plans:

  • Full payment will be taken at check-in
  • Cancellations or modifications on Flexible Rate plans must be received by 2pm the day prior to arrival in order to avoid any penalties. Cancellations or modifications received after this time will incur a penalty equivalent to one nights accommodation cost per room booked.

Advance Purchase (Room only and Bed & Breakfast Rate plans)

  • Bookings must be made at least 14 days in advance
  • Full payment will be taken within 36 hours of making the booking
  • Cancellations or modifications on all Advance Purchase rate plans are non-refundable and non-transferable.

Group Bookings:

Bookings for 5 rooms and/or more than 10 guests are considered Group bookings and are subject to our Group Booking Policy:
1. Free cancellation up until 30-days prior to arrival, any cancellations or modifications made within 30-days of arrival will incur a penalty of 1-nights accommodation charges for each room booked.
2. Full payment will be take 30-days prior to arrival.

We recommend you contact our Central Reservations Team for group bookings – 0800 69 69 63

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Member Rates are non-commissionable and intended for leisure travel.

Check Availability