Airport Shuttle & Long Term Parking

24-hour Airport Shuttle Service 0800 404 204

Heartland Hotel Auckland Airport provides complimentary 24-hour scheduled transfers to and from both the International and Domestic terminals. The shuttle is limited to 11 seats; therefore we strongly recommend that you arrange your shuttle booking when you check-in at the hotel.

International Pick-up

• Go through passport control; pick up your luggage, clear Customs / MAF and exit into the arrivals area.
• Call the hotel from the Hotel Freephone Board by dialling 31 or Freephone 0800 404 204. We will advise you when the next shuttle is leaving the hotel.
• Head outside Door 11, end door next to McDonald’s.
• Our shuttles are marked with Heartland Hotel Auckland Airport

Domestic Pick-up

• Collect your luggage from baggage claim.
• Call the hotel from the Hotel Freephone Board by dialling 31 or Freephone 0800 404 204. We will advise you when the next shuttle is leaving the hotel.
• Exit to Door 7 or 8 (Jet Star end of terminal), cross the road following signage and wait at the “Hotel Shuttles” pick-up area.
• Our shuttles are clearly marked with the Heartland Hotel Auckland Airport

For transfers from the airport please note:

• Our shuttles leave the hotel on the half hour and half past when requested.
• Once you are ready to be picked up, please call us either on the Hotel Freephone Board by dialling 31, or Freephone 0800 404 204.
• Pick up times will vary depending on the location of the shuttle and the availability of seats.
• Please ensure you are waiting at the correct pick-up location (see below) – the hotel is not permitted to wait or to leave the vehicle to search for you in the terminal.

Short and Long Term Car parking 

Heartland Hotel Auckland Airport offers parking for guests as well as anyone else looking for an affordable parking solution.

What to do when staying at Heartland Hotel Auckland Airport:

• If you require short or long term parking at Heartland Hotel Auckland Airport, then all you need to do is print and complete the parking registration form which is required on arrival. If your accommodation package does not include parking, standard parking charges will apply.

Should you choose to leave your car for longer than your stay, please contact reception as additional costs will apply

If you do not require accommodation (parking only):

Heartland Hotel Auckland Airport offers a low-cost parking facility at the same location called Airpark. Please refer to www.airpark.co.nz for pricing, more information and to make a booking.