Guest Compendium for Scenic Hotel Cotswold

Christchurch has undergone some great changes since February 2011, but the heart and spirit of this beautiful city is still very much intact. As part of the largest New Zealand owned and operated hotel chain, we take great pride in providing our guests with excellent service mixed with warm Kiwi hospitality. Thank you for choosing to stay with us, we hope to see you again soon.

 

Tobias Daniels General Manager
Scenic Hotel Cotswold

Desk Workstation-Small
All areas within our hotel have free WiFi internet access.

Internet Access

How to Connect to our WiFi

1. Connect to: Scenic Public Wireless

2. Enter the code: kiwi

If you need any further assistance please contact reception.

WiFi Terms and Conditions:

WiFi operates on a fair use policy. We reserve the right to slow the user down if use is excessive or impacting on other guests. Only applicable when using own device — smartphone, tablets, laptops, etc.

Useful Contact Information

Emergency Numbers

In case of emergency, contact reception for immediate assistance.

The New Zealand emergency number is 111.

From your room, dial ‘1’ followed by 111 to ensure you have an outside line.

Police (non-urgent)
+64 3 363 7400
From your in-room phone dial ‘1’, 363 7400

Doctor (24 hours)
Dial ‘0′, reception will make all necessary arrangements and advise the best action.

24 hour medical centre
+64 3 365 7777
From your in-room phone dial ‘1’, 365 7777

National Poison Centre
0800 764 766
From your in-room phone dial ‘1’, 0800 764 766 (Free call)

For urgent medical attention, please contact reception by dialling ‘0’ from your room.

Hotel Details

A: 88–96 Papanui Road, Christchurch 8444

P: +64 3 355 3535

E: cotswold@scenichotels.co.nz

@: ScenicHotelCotswold

Telephone

Reception: Dial ‘0’

Outside line: Dial ‘1’

Room to room: Dial the room number

Restaurant: Dial ‘1’, 731

Telephone Charges

All local calls from your room are charged at local rates plus hotel connection charges. The only numbers that are free to call begin with 0800, 0508, 083210, 0125, 0124 and 083033. Please check with reception before proceeding if you are unsure.

All international phone calls will be charged at international rates plus a hotel connection fee.

General Hotel Information

Baggage Storage

Guests are welcome to leave baggage at reception prior to check-in or while you wait for transfers after check-out. Please discuss your requirements with our friendly reception staff.

Check-out

Check-out time is 10.00am. Should you wish to keep your room after this time please contact reception for availability. Late check-out may incur an additional charge.

Child Accessories

High chairs and portable cots are available for guest use. Please contact reception to discuss your requirements.

Dry Cleaning

A dry cleaning service is available daily except for Sundays and public holidays. Bags are available in your room wardrobe. Please complete the details and deliver to reception before 8.30am or call reception for collection from your room. A same day service is available on weekdays, and Friday evening for Saturday morning service. Items sent after 8.30am will be returned the following day.

Electricity

Electrical plug adaptors are available for loan from reception. A refundable deposit of $25.00 is required, added to your room account, or by cash payment. The adaptor must be returned to reception on check-out to receive the refund.

Electricity is supplied at 240V AC, 50Hz.

Electric Vehicle Charging

Type 2 Pay as you go EV chargers are available in our car park. You will need to provide your own charging cable to use this charger. For more information on how this charger works click here.

Environmental

Scenic Hotel Group is committed to being a leader in responsible and sustainable tourism.

With the conscious cooperation of our guests, staff, business partners, and the wider community, we believe we can achieve a cleaner, greener New Zealand for future generations.

Gym & Sauna

Located at the end of the Motel Wing, adjacent room 873. Key is available from reception on request. Operation hours: 7.00am – 10.00pm

Housekeeping

Our housekeeping department is more than happy to provide you with additional supplies to make your stay comfortable. Please contact reception for assistance.

Laundry

Open 7am – 10pm. There are washing machines and a clothes dryer in the guest laundry located between Rooms 875 and 876 in the Motel Wing. Both machines are token operated. Tokens can be purchased from reception at $4.00 each. Laundry powder is provided. A standard washing/drying cycle takes approximately 40 – 45 minutes.

Lost and Found

Please contact reception for assistance. Found items are stored by the hotel for three months. After this time goods are donated to local community groups.

Parking

Guests staying with us are welcome to park their cars on the premises. However, please note that parking is not assigned and is available on a first-come, first-served basis.  If you encounter any difficulties finding parking, kindly contact reception for assistance.

Payment Options

Scenic Hotel Cotswold accepts all major credit cards or cash payment in NZ$. All room charges must be cleared on check-out.

A 1.5% surcharge on all credit card payments applies.

Pets

Scenic Hotel Cotswold offers two pet-friendly rooms available for booking. The accommodation of other pets in guest rooms is subject to the discretion of the hotel management, with the exception of registered Guide Dogs.

Post Office

Postage stamps and postcards can be purchased from reception. Letters to be mailed may be left at reception. A courier service is available Monday – Friday.

Reception

Our friendly, helpful staff wish to make your stay as comfortable and memorable as possible. A luggage porter, transport arrangements, forward bookings and suggestions for sightseeing and activities are just the beginning of the services we can provide. Please contact reception with any questions or to discuss your requirements.

Restaurant & Bar

Tudors on Papanui Restaurant and Bar is located on the first floor under the main archway. All menus offer local and New Zealand produce complemented with a wide selection of local and New Zealand wines.

Breakfast 6:30am – 10am
Dinner 5pm – 9pm

Reservations are essential. Please contact reception or dial 731 to be connected during operating hours.

Come and join us for a complimentary afternoon tea served at 3:30pm every day in Tudors. $9pp for non-hotel guests.

Our bar is open from 4pm – 9pm. Happy hour from 4pm – 6pm daily.

For your enjoyment, we also have a range of books, magazines and board games in the mezzanine lounge bar.

View Menus

Room Service

Please refer to the room service section on the food and beverage menu in your room. A $5 room service delivery surcharge applies. Dial 731 to place your order.

Breakfast 6:30am – 10am
Dinner 5pm – 9pm
Bar menu 4pm – 9pm

View Menus

Safe Deposit Facilities

For your convenience complimentary safety deposit facilities are available at reception. We recommend using this service for cash and valuables during your stay with us. The hotel does not take responsibility for valuables left in your room. There is no charge for the safe deposit service.

Swimming Pool

The outdoor swimming pool is open from dawn until dusk daily. All children need to be supervised by an adult at all times. No glassware is permitted inside the pool area.

Television

Your in-room television has a variety of channels for your viewing pleasure. Please turn on the set for options or contact reception if you need any assistance.

Wake-up calls

Please contact reception to arrange your wake-up call.