Terms Conditions & Important Information
- SHG Advantage programme: Same day cancellation policy applies. Free cancellation up until 4pm on your check-in date. If you cancel after this (or do not show), a cancellation penalty the equivalent of the first nights accommodation cost for each room booked will apply.
Discounts & Inclusions
- SHG Advantage discounts are based on the Best Flexible rate and Bed & Breakfast rate. Discounts do not apply to any other promotional rates, packages or negotiated rates.
- SHG Advantage rates do not apply for groups or conferences. This business is looked at separately. Please get in touch with your account manager for more information.
- Eligible for New Zealand and Australian based businesses only (including sole operators).
- Bookings must be made direct via our website, with Scenic Hotel Group Central Reservations team, or direct with the hotel.
- Scenic Hotel Group reserves the right to remove companies from the programme at their discretion.
- Companies that will stay more than 50 nights per year across our hotel group are encouraged to contact our National Sales Team to discuss negotiated rate plan options.
- Existing corporate customers with negotiated rates are ineligible for the programme but are encouraged to talk to their Scenic Hotel Group account manager.
- Scenic Matavai Resort Niue and Te Waonui Forest Retreat are excluded from programme.
- Rates are non-commissionable and not available through Travel Agent or Travel Management Company.
- Black-out dates may apply
Scenic Hotel Group reserves the right to amend the Terms and Conditions at any time.
View Scenic Hotel Group’s full terms and conditions